Tuesday, 20 April 2010

Simulations Games Social and Trends

I received some interesting questions (and you know I love questions) from someone doing eLearning industry market research around trends in simulations, games, social learning.  They said they would be fine with me posting my thoughts.  I’m sure they’d love to get thoughts from others as there’s likely not enough data around this stuff to be super comfortable making business decisions.

Question 1 - As the notion of “learning as an event” begins to be replaced with true “just-in-time” learning, (in the form of learning communities and availability to portals of knowledge and information) do you think off-the-shelf eLearning programs in professional skill development will continue to be one component of a learning solution? Will they grow in need, become obsolete, or remain the same?

This is a case where I look back at what I’ve written:

and now I find that I probably should back step a little.  I generally talk about what’s on the leading edge, but here, the questions are a bit different. 

Yes, we will continue to see lots of professional skill development via off-the-shelf eLearning solutions.  I do think these will need to morph to fit better with new kinds of consumption and as part of an overall blended solution.  But people continue to need core development opportunities and eLearning courseware continues to be an important part of the mix.

That said – if I’m defining my business direction (which is what’s behind these questions), I would start by looking at my post on the Business of Learning.  There’s a lot to question about content based business models in a time when there’s easy access to lots of content.  There’s always a place for truly differentiated and valuable learning experiences.  But most content is me-too – and the value proposition for that will go down.

This is further complicated by the fact that there’s expectation that learning is going to be more and more part of day-to-day knowledge work.  In my recent post, I claim Social Learning Tools Should Not be Separate from Enterprise 2.0.  You need to think about how your learning business lines up with the reality of work and tools in the near future.  Of course, one of the big problems is that the marketplace (especially learning / training leaders) are not yet ready to replace courseware expenditure with other kinds of spending quite yet.

Question 2)  As new technologies for learning grow, and the use of games, simulations and immersive learning matures, how do you think self-directed asynchronous eLearning, will compare next to these more interactive programs? Will there remain a need for eLearning libraries?

Yes, there’s still a place for eLearning libraries.  I really don’t see them going away soon.  I see the pressures I’ve described above.

In terms of games, simulations, immersive learning – I continue to believe that there are wonderful opportunities to create really compelling learning experiences using these approaches.  But, we’ve yet to see a true blockbuster.  Shouldn’t there be a Management 101 Game program that’s sold 10M copies in the US?  If there was, then it would be tough to the a less compelling offering in the same space. 

But clearly there are lots of other barriers that keep games and simulations in check.  The numbers I’ve seen over the past couple of years don’t suggest that these kinds of solutions are really gaining broad acceptance in the market.

I should caveat that I believe that given how easy video is to shoot – simple kinds of video-based simulations will happen more often.  Actually, as price/effort continues to drop for each of these kinds of solutions, we will see more of them.  But we aren’t talking about massive numbers or replacement at this point.

See also When Do Learning Games Make Business Sense?

Question 3) Who is really using what in learning? What is the use level of simulations, gaming, and avatars?

I’m hoping someone can help.  The last numbers I had are a little old now.  In 2008, I published some numbers from the eLearningGuild in Training Method Trends which shows a snapshot at that time.  The recent ASTD numbers provide some additional insight.

Anyone know where there are some numbers around this?

Anyone with different thoughts on the trends around simulations, games and social learning?

Tuesday, 13 April 2010

eLearning Innovation 2010 – Top 30

I had an interesting conversation the other day about whether there’s that much new going on in eLearning here in 2010.  The general sentiment around the room was that many workplace learning organizations were focused on nuts-and-bolts training, and that there was little innovation.

I’m probably not the best judge of whether there’s innovation going on because:

  • People call me when they want to do something innovative.  I tend to work on things that are a bit leading edge like Data Driven performance solutions or eLearning Startups or the next great idea that someone has.
  • In the world of eLearning, I generally pay attention to other innovators.  These are often bloggers as exemplified by the great bloggers found via eLearning Learning.  I also might be talking to people I’m talking to in conversations who are thinking about something innovative.

So, I’m afraid that I’ve a skewed perspective.

That said – I’m still under the impression that my central eLearning Predictions for 2010 is going to come true.  At the end of the year, we will be saying:

“Wow, 2010 was a crazy year!”

I was asked for some specifics and at the time I didn’t come up with really good answers.  I suggested that they review my predictions – which is a pretty good indicator of where I see some more interesting innovations coming.

But I also thought I’d cheat and use what eLearning Learning is telling me the hotter topics are for the first 3 months of 2010.  What are these?  These are topics that are coming up in the participating blogs more during this time than they have in the past and that have good social signals.  So, I pulled the top 30 terms.  I’ve grouped them and commented on what I’m seeing.

So, here’s what we are already seeing this year.

Google Buzz, Google Wave and PKM

PKM stands for Personal Knowledge Management, which is a definite passion of mine (see Work Literacy and Social Media for Knowledge Workers).  Interesting to me to see that these pop to the top.

  1. PKM in a nutshell, March 22, 2010
  2. PKM in 2010, January 27, 2010 
  3. Google Buzz in eLearning, February 11, 2010
  4. Seven (Possible) Ways to Use Google Buzz for Education by Jeremy Vest, February 17, 2010
  5. Google Wave: 100 tips & tricks, January 25, 2010
  6. New Features Added to Google Wave: More useful for e-Learning by Bill Brandon, January 26, 2010

iPad, Mobile Learning, iPhone

The iPad and other mobile solutions offer something pretty interesting.  Retail, restaurants, construction – great stuff!

  1. Making Sense Of The iPad For Online Learning, February 8, 2010
  2. Apple's iPad: What does it offer for e-Learning? by Bill Brandon, January 27, 2010
  3. The iPad and its impact on m-learning., February 22, 2010
  4. Tools For Mobile Learning Development, March 21, 2010
  5. Five Mobile Learning Implementation Tips, March 1, 2010
  6. The Advent of Mobile Learning Technology, January 7, 2010

Video

Interesting to see this up this high.  But it makes sense.  Do you remember when you couldn’t do video because the network didn’t support it?  And when it took too long to shoot the video and put it up?  That was probably only two years ago for most of us.  And now that’s pretty radically changed!

  1. Planning A Video Production, January 8, 2010
  2. Instructional Design for Videos, January 22, 2010
  3. 25 places to find instructional videos, February 8, 2010

Social LearningSocial MediaTwitter, Facebook

Not a surprise to see that there’s lots of discussion of social learning and specific social media tools for social learning.

  1. Twitter for Learning – 55 Great Articles, March 24, 2010
  2. Social Learning Strategies Checklist, January 11, 2010
  3. How to use Twitter for Social Learning, March 20, 2010
  4. Checklist of Social Learning Strategies, January 12, 2010

Virtual World

The tools are starting to get there where simulations in 3D worlds makes sense. 

  1. Eight 3D Virtual World Design Principles, March 8, 2010
  2. Virtual Immersive Environments: From Theory to Practice, February 7, 2010
  3. Instructional Design for Virtual Worlds, January 22, 2010

Nuts-and-Bolts Topics

Here are other topics that come up.  I’d suggest that these would argue in favor of nuts-and-bolts.  But you can be the judge of that.

Not Sure

Here are the final two.  Not sure how to categorize these things.

Reaction?

I’d be curious your thoughts?

BTW – did I miss anything that you see as a big discussion topic already this year?

And I’m curious if you think that 2010 is so far a year of nuts-and-bolts or if you are seeing innovation?

Wednesday, 7 April 2010

Social Learning Tools Should Not be Separate from Enterprise 2.0

With the recent launch of InGenius by SkillSoft, I believe it’s time again to raise a pretty important question:

Where do Social Learning Tools belong?  Should they be coupled with your LMS or other learning-specific tools?  Or should they be separated?  Or ????

My contention (as expressed in LMS and Social Learning) is that most of the vendors are getting this wrong.  Instead of looking at providing tightly coupled Social Learning Tools, they should instead be looking at how their offering can integrate or leverage Enterprise 2.0 tools.  Using David Wilkins diagram:

mzinga-social-learning-models

We are talking about how formal (or informal) can leverage tools that employees will be using outside of the context of learning.  This could be: SharePoint, Yammer, Confluence, etc.

John Ambrose in Social Learning Will Fill Enterprise 2.0’s Empty Drums discussed part of the strategy with InGenius.  It’s finding content that can fill the empty drums of enterprise 2.0 tools when they are first rolled out.  I agree with John that rolling out an empty Wiki or other enterprise 2.0 tool often leads to poor uptake.  So having something that can serve as base content, makes sense.  But I have trouble with two aspects of the InGenius solution:

  1. It ties social interaction to books (and eventually other learning resources).  It’s clearly the Amazon model.
  2. It is local to the InGenius solution.  If an organization has SharePoint and InGenius, my preference would be that social interaction occurs in SharePoint.  InGenius should integrate into SharePoint.  Employees don’t want to have multiple social solutions that do similar things – one for learning and one for working.

As a side note, Skillsoft is trying really hard to get Social Learning to be SEOed to their inGenius product.  I hope that people find Jane Hart’s Handbook or they find resources from eLearning Learning’s Social Learning page.  Trying to extrapolate from a single product like inGenius is going to be hard for most people to understand social learning.

While I’m being critical of Skillsoft’s product as it currently stands, I do applaud their efforts to embrace social learning and add to the conversation.  As an example …

Pam Boiros, a speaker at last year’s LearnTrends conference, recently posted on the The 8 Truths of Social Learning (listed here, but see her post for the details):

  • Cross-generational appeal
  • Discovery of knowledgeable colleagues
  • Shared best practices and capture of tacit knowledge
  • Intuitive to use and easy to roll-out
  • Enhance learning programs 
  • Respect for privacy
  • Ownership of user-generated content
  • Safe, trusted, proven environment

I would add to this:

  • Obvious value
  • Same tools as your work tools

When we talk about Social Software Adoption it follows the formulas described in

Adoption Rate = Perceived Usefulness (PU) * Perceive Ease of Use (PEOU)

So, Pam’s right on ease-of-use (or perceived ease-of-use).  But you have to also have perceived value.  And that’s what I learned from Selling Social Learning – Be a Jack.

I would also claim that perceived value and real value are closely related to the tools being the same tools you use as part of day-to-day work.  A separate set of tools greatly diminishes the on-going value (perceived and actual).

Monday, 5 April 2010

Failure of Creative Commons Licenses

As part of last month’s big question Open Content in Workplace Learning?, I’ve been trying to find out more about specific answers to Creative Commons Use in For-Profit Company eLearning.  I was contacted by someone out of the Creative Commons organization, but in going back and forth with them, we realized that I was looking for legal interpretations which they clearly can’t do.  They are there to help set up the licenses.  But that said, it also shows a failure of the current licenses.

What do I mean by a failure?

As I pointed out in my previous post, Creative Commons themselves conducted a study to understand commonly held interpretation of the understanding of the meaning of these licenses.  This common interpretation is important if you are going to defend your use of licensed materials.  But it also shows that lots of interpretation is required.

The person from Creative Commons suggested I post to the cc-community mailing list my questions.  I only received one response with the following suggestion:

Contact the copyright holder to verify that:

a) The work was distributed under the license you received it under;

b) Their understanding of what the license permits and your understanding of what the license permits are congruent;

MIT,for one, has a couple of pages that outlines their interpretation of the CC-BY-SA-NC license. Most other educational institutions have similar pages, albeit not always with the same degree of examples as MIT.

But that leaves us with having to go and contact the license holder of each work which somewhat defeats the purpose right?

That’s what I mean by failure.

We don’t have an answer to some pretty basic questions!

The one good thing that came out of it was that at least MIT recognized this failure and has additional information: MIT Interpretation of "Non-commercial"":

Non-commercial use means that users may not sell, profit from, or commercialize OCW materials or works derived from them. The guidelines below are intended to help users determine whether or not their use of OCW materials would be permitted by MIT under the "non-commercial" restriction. Note that there are additional requirements (attribution and share alike) spelled out in our license.

  1. Commercialization is prohibited. Users may not directly sell or profit from OCW materials or from works derived from OCW materials.
    Example: A commercial education or training business may not offer courses based on OCW materials if students pay a fee for those courses and the business intends to profit as a result.
  2. Determination of commercial vs. non-commercial purpose is based on the use, not the user. Materials may be used by individuals, institutions, governments, corporations, or other business whether for-profit or non-profit so long as the use itself is not a commercialization of the materials or a use that is directly intended to generate sales or profit.
    Example: A corporation may use OCW materials for internal professional development and training purposes.
  3. Incidental charges to recover reasonable reproduction costs may be permitted. Recovery of nominal actual costs for copying small amounts (under 1000 copies) of OCW content on paper or CDs is allowed for educational purposes so long as there is no profit motive and so long as the intended use of the copies is in compliance with all license terms. Students must be informed that the materials are freely available on the OCW Web site and that their purchase of copied materials is optional.
    Example: An institution in a remote area has limited Internet access and limited network infrastructure on campus, and a professor offers to create CDs of OCW materials relevant to her course. The professor may recover the costs of creating the CDs.

If you have questions about acceptable use of OCW materials, please contact us.

For those of us in eLearning, the key line is “A corporation may use OCW materials for internal professional development and training purposes.”

That’s great news.  But it doesn’t necessarily hold for other Open Content, just MIT.

Bottom line is that Creative Commons is failing to really help us.  If you have to go and contact each license holder to find out, you are basically in the same boat as with copyright.

Tuesday, 30 March 2010

Social Media for Knowledge Workers

Last week I had a presentation around using Social Media and Web 2.0 tools to improve your performance as a knowledge worker.  One of the questions that always comes up is:

How do I find more information to help me get started?

The answer is that this information is a bit hard to come by.  There’s a lot out there, but it’s often hard to find information that helps you get start.  This was a major reason that I started down the path with Work Literacy.  That said, I thought it would be worthwhile for me to collect a few of the resources that provide good starting points that can help Knowledge Workers improve their performance using Social Media.

Overview of Knowledge Work and Social Media

Keeping Track of Information

Handling the Flow of New Information

Networks, Communities and Collaboration

Twitter

Personal Learning Environments

Some More Specific Tactics

I will try to come back and update this post as I find good introductory resources on this topic.

Wednesday, 24 March 2010

Twitter for Learning – 55 Great Articles

In a recent conversation, I was asked what I thought about twitter as a learning tool. Over the course of the past few years I’ve moved from saying “I don’t get it” – to feeling like it’s a good addition to my Learning Tool Set. But I also think that there’s a lot more help now around how to make effective use of Twitter as a learning tool. I thought it would be worthwhile to pull together these resources.

Twitter and Teaching

  1. Twitter Tips: for Teachers & Educators- Don't Waste Your Time, May 9, 2009
  2. Twitter in the classroom: 10 useful resources- Social Media in Learning, August 12, 2009
  3. Presentation: Twitter in Education- Don't Waste Your Time, May 12, 2009
  4. Adding Facebook and Twitter to student participation- Don't Waste Your Time, November 4, 2009
  5. Twitter in your Teaching- eLearning Acupuncture, September 24, 2009
  6. Twitter - A Teaching and Learning Tool
  7. How to use Twitter for Social Learning, March 20, 2010
  8. Teaching with Twitter, January 2, 2009

Tips on Twitter Use

  1. Twitter Cheat Sheet version 1.1 is up- Adventures in Corporate Education, April 18, 2009
  2. Facilitating a twitter chat- Joitske Hulsebosch eLearning, March 9, 2010
  3. To get Twitter you gotta Tweet!- Leveraging Learning, October 6, 2009
  4. 7 Creative Ways to Introduce Social Media to Your Team- Learning Putty, October 22, 2009
  5. 10 Tips to Get Started with Twitter- Learn and Lead, April 18, 2009
  6. Coping with Twitter- Learning Conversations, February 26, 2010
  7. Hashtags in Twitter and walls, fountains, ways to keep everyone's remarks in the picture- Ignatia Webs, May 15, 2009
  8. I'm on Twitter... Now What?- Business Casual, December 23, 2008
  9. Conversation + Twitter- Informal Learning, March 26, 2009
  10. Tweetdeck Makes Twitter Make Sense- Litmos, February 5, 2009

Twitter and Conferences, Webinars and Backchannel

  1. Twitter Conference Ideas- eLearning Technology, January 30, 2009
  2. Twitter and Webinars- eLearning Technology, May 14, 2009
  3. TWITTER - Backchannel conversations enlighten eLearning Community at DevLearn08, November 21, 2008
  4. The Backchannel, January 5, 2010
  5. This (how to present while people are twittering) is going to become a CRITICAL skill, March 7, 2009
  6. Presentation: from receive through react to interact, October 7, 2009
  7. The keynote and the harshtag, October 9, 2009

Twitter and eLearning

  1. Three Practical Ideas for Using Twitter in E-Learning- Rapid eLearning Blog
  2. Twitter Captivate Integration, eLearning Technology,Tuesday, December 15, 2009

People to Follow on Twitter

  1. Top 100 Educators to follow on Twitter- Dont Waste Your Time, June 18, 2009
  2. The Juiciest Learning Professionals on Twitter?- ZaidLearn, April 20, 2009
  3. Indian Learning Professionals on Twitter- Learn and Lead, May 25, 2009
  4. Jane Hart’s Connexions

Using Twitter as a Learning Tool especially for Learning Professionals

  1. Twitter for Learning- Learning Journeys, November 27, 2008
  2. The use of Twitter (and other social media) for Learning- Social Media in Learning, December 6, 2009
  3. Three months a-Twittering- Clive on Learning, March 10, 2009
  4. Twitter as Personal Learning and Work Tool- eLearning Technology, January 21, 2009
  5. Twitter for learning- Sticky Learning, October 25, 2009
  6. 10 Ways To Learn In 2010- The eLearning Coach, January 3, 2010
  7. What I learn from #lrnchat- Bozarthzone , November 1, 2009
  8. Twittering, Not Frittering: Professional Development in 140 Characters | Edutopia, December 29, 2008
  9. Learning to Twitter, Tweeting to Learn, Danny Silva, March 1, 2009

Twitter Guides

  1. Quick Start Guide to Twitter
  2. Twitter Newbies Guide
  3. 10 reasons why Twitter will help improve your already existing networks
  4. Newbie's guide to Twitter

Twitter Tools

  1. 101 Twitter Tools – an insane list, Marc Meyer, September 8, 2009
  2. The Ultimate List of Twitter Tools, Social Media Guide, May 30, 2009

Yammer

  1. What Makes Yammer Different?- MinuteBio, December 20, 2009
  2. Using Yammer- Learning Conversations, March 15, 2010
  3. Yammer- Internet Time, September 20, 2008
  4. Micro-blogging at Work, May 30, 2009

More on Twitter for Learning

  1. Business applications of Twitter- E-learning in the Corporate Sector, September 3, 2009

  2. Collaborative learning using Captivate and Twitter- Adobe Captivate Blog, December 11, 2009

  3. Twitter Learning- eLearning Technology, April 30, 2009

  4. Twitter Hating - Bamboo Project, March 26, 2009

  5. Twitter – does it help?- subQuark, June 14, 2009
  6. Twitter Collaboration Stories

Tuesday, 9 March 2010

Creative Commons Use in For-Profit Company eLearning?

As part of the Big Question this month Open Content in Workplace Learning?, I’m exploring whether Open Content can be used by for-profit companies.  And, since Open Content comes in under the Creative Commons license structure.  Actually, I’m curious if Open Content ever is not Creative Commons?  It’s by definition Open, but theoretically you could choose a different open license. I’ve just never seen it.

In any case, to understand the use of Open Content, it’s important to understand Creative Commons licensing.

Creative Commons Licensing Terms

Creative Commons licensing terms.  All CC licenses start with:

  • Attribution (CC-BY) – Allows others to copy, distribute, display and perform a copyrighted work – and derivative
    works based upon it – but only if they give credit. All CC licenses contain this condition.

Licenses may have one or more of the following permissions or restrictions:

  • Non-Commercial (NC) - Allows copy, distribute, display and perform a work – and derivative works
    based upon it – but for non-commercial purposes only.
  • Share Alike (SA) - Allows others to distribute derivative works but only only under the same conditions as the original license.
  • No Derivative Works (ND) – Allows copy, distribute, display, and perform only verbatim copies of the work, but not make derivative works based on it.

These get combined into one of six licenses:

  • Attribution (CC-BY)
  • Attribution Share Alike (CC-BY-SA)
  • Attribution No Derivatives (CC-BY-ND)
  • Attribution Non-Commercial (CC-BY-NC)
  • Attribution Non-Commercial Share Alike (CC-BY-NC-SA)
  • Attribution Non-Commercial No Derivatives (CC-BY-NC-ND)

Licenses on Open Content

I took a bit of a sampling of various sources of content found via the OER Commons and from the OCW Consortium:

There’s a definite pattern here.  Most of the OCW content appears to come under the Creative Commons Attribution-NonCommercial-ShareAlike 2.0 Licence.  There were a few exceptions such as Stanford Engineering Everywhere with a CC-BY license.

But, I think this really turns into a question of the implications of CC-BY-NC-SA.

Implications of Noncommercial Use

Creative Commons noncommercial licenses disallow “commercial use” – i.e., they preclude the use:

… in any manner that is primarily intended for or directed toward commercial advantage or private monetary compensation.

From what I’ve read, it’s intentionally fuzzy what this exactly means and I am by no means an expert (or a lawyer) around this stuff.

Creative Commons themselves conducted a study to understand commonly held interpretation of this definition – which is itself important from a practical standpoint.

The study itself tells us that people generally consider the following unacceptable:

  • Promotional use (advertising)
  • Use makes money

Perception is that greater scrutiny is required as you move from:

  • Private or individual,
  • Charitable or social good,
  • Non-profit,
  • For-profit

In other words, generally use by an individual (i.e., self-study is considered okay).  If it’s for a charity, social good or non-profit, you are generally safe if you are not making direct revenue / donations from it.

I interpret that putting up links as a means for employees to access the content themselves would generally be considered safe.  I would be curious if anyone disagrees with this.  Of course, you can always find a corporate attorney who doesn’t want to do that even, but you probably can’t access common websites from that company either.

Here’s the tricky questions.  Maybe there are clear cut answers, I just don’t know what they are. 

What if I want to use the course content or part of the course content to teach employees or partners behind the firewall.  Is that commercial use?

A question from the study:

“Work would be used by a for-profit company, but no money would be made”

  • Definitely commercial - ~33%
  • Can’t say - ~40%
  • Definitely noncommercial - ~27%

Shows that people are generally split on the question of whether the scenario I describe is considered commercial or noncommercial.  So it’s a bit of a gray area.  And likely it’s even fuzzier based on whether you are linking, copying, modifying, etc.

Any thoughts on the practical answer here?  If I want to create eLearning for use by my employees, can I use CC-BY-NC content as part of it?  Under what conditions?

Implications of Share Alike

Share Alike has some interesting challenges in interpretation for this situation as well.  From the Creative Commons FAQ:

If you are combining a work licensed under a ShareAlike license condition, you need to make sure that you are happy and able to license the resulting work under the same license conditions as the original work.

This suggests that if you use ShareAlike licensed materials in a course for your employees, then the resulting work must be licensed the same way. 

There’s a lot of gray around this as well.  First, likely the course is being provided only behind your firewall.  There’s nothing specifically that I can see that says you have to distribute the resulting work or make it widely available.  However, there is a clause that causes a bit of concern:

You may not impose any effective technological measures on the Work that restrict the ability of a recipient of the Work from You to exercise the rights granted to that recipient under the terms of the License.

Of course, the license would allow anyone with access to the work to distribute it themselves.  Thus, an employee could theoretically make a copy and distribute it.  Doubtful that an employee would do this, but since it would be consistent with the license, I’m not sure you could pursue.

In practice, I’m pretty sure you would want to approach the use of this content a bit differently.  If you are taking ShareAlike content and either using a subset or modifying it, you might just want to create a derivative work that is ShareAlike on its own.  It can be fully redistributed, and you wouldn’t care.  Then you can link to that work within your broader course.

It’s somewhat a loose coupling of content, but it is consistent with the spirit of the ShareAlike license.  Create new, public works based on the original work.  Don’t put stuff in that new work that is specific to your organization that you don’t want shared.  That creates a new ShareAlike work.  And you can link to a public instance of that.

If you think about it, having a large collection of these smaller chunks that could be used by employees probably could provide value to others.

Question for Images and Other Content

Of course this same question comes up about a whole lot of other content.  For example, Flickr provides access to images according to Creative Commons license.  See Flickr Creative Commons.  The images under the Attribution license obviously give you a fair bit of freedom to use in your eLearning.  How about those under Noncommercial?  Can you put one of those images inside your internal corporate training as long as you provide attribution?

It’s really the same question as the noncommercial use as described above.

ShareAlike would seem to be a bit problematic for images.  You are very likely using it as a copy inside the course.  Doesn’t that run you into the problem described above?

Help

Again, I’m by no means an expert on this stuff, nor an attorney.  But what would be good is to have some people who know more about this weigh in with help on how to proceed.

I’m also curious to find out what corporate attorneys are deciding around this?

Girls Generation - Korean