Thursday, 4 December 2008

Google Blog Search Fix Coming

As I reported in Google Blog Search Problems, Google seems to have included the full text of blog pages (including blog rolls) in their blog search. I just saw this post which both confirms that Google changed something which is causing the problem and that then intend to fix it.

According to Jeremy Hylton of the Google Blog Search team, they now index the full content of the page. This means that not only do they index the full post even if the blog publishes a partial feed, but it means that they index the non-post parts of the pages as well. This is mostly an improvement, of course, but it’s causing some problems, particularly for people who have alerts set or do searches for references to themselves, their sites, or their brands when any of these are linked to in blogrolls.

The result is that anytime a blog publishes a new post, Google Blogsearch picks up the new page, including the sidebar details. So you may get an alert that there’s a new blog post about you, but when you go check it out, you find the post doesn’t even mention you!

Jeremy says:

We do expect to fix the problem you’re seeing. We’ll use the full page content, but exclude the content that isn’t really part of the post. I’m not sure if we’ll be able to make the change before the end of the year, but we are working on it and are pretty confident that it can be solved.

Glad to know they are going to fix it. Hopefully I can leave all my blog search filters in place and they will stop feeding me a lot of extra stuff.

You Like Awards?

Stephen Downes has once again come out with complaints about how the Edublog Awards are being handled this year. It makes me wonder, do "You Like Awards?"
OK, so the edublog awards nominations are out. I honestly don't know what they were thinking this time around - there's something like twenty or so nominees in some categories (and I'm not sure what to make of the result that this website is not among the twenty or so considered for best individual weblog - it's not sour grapes, I'm just bemused). Also, there has been confusion about the rules; people have been posting their nominations on their weblogs, as requested, but apparently you must also fill out a form - this was new to me today and new to a number of people out there (I've been sending them URLs they've missed). And I can't find the weblogs posting the sites that actually appear on the nomination rolls. I do have some nominations, so if you can find them (or anything) in the list of nominees, be sure to vote.
Meanwhile, Doug Johnson has written a post on ranking, awards and other nonsense and then a follow-up today on poking the wasps' nest. Meanwhile, and finally, the best place to find new edublogs is not the Edublog Awards, espite the population increase - it's right here, as it has always been.
Stephen does an amazing job going through a ton of content and surfacing potentially interesting content for the rest of his. That's why he was/is listed in my Top Ten eLearning Blogs. You might want to look at his list as an alternative to what I described in eLearning Blogs - Quick Way to Find Good Ones. Mine are more focused on corporate and Stephen's a bit more on academic environments, but his is much larger and likely includes most of mine. I'm sure both our lists change quite a bit over time (Managing your RSS Feeds).

All that said, let's take a look at the interesting issues being raised. Like Stephen, I was a little surprised at some of the nominations. However, with open nominations by Edubloggers, we are likely to see quite varied nominations. In a way, I'm very glad to see that. If the nominations had come back with exactly the list I would have nominated (note to self - nominate next year) - that would have been disappointing. Also, given that there may be 100,000 plus edublogs, narrowing it down to a few is always going to be hard.

Doug Johnson raises some very interesting questions in his posts and through the comments. Let's look at some of his points.
I would certainly label the Eddies as a form of extrinsic reward for bloggers. Depending how they are used, rankings are the same. And as Alfie Kohn’s classic book Punished by Rewards: The Trouble With Gold Stars, Incentive Plans, A’S, Praise, and Other Bribes (Houghton Mifflin, 1993) ...

Rewards can punish those who do not receive them.

Likely this is true. Anyone not receiving a nomination (and potentially not winning the award) who perceive that they are deserving will look at the process negatively.

This potential negative has to be outweighed against the positive aspects of having opportunity to recognize efforts, surface interesting blogs, provide insights to casual readers, etc.

Rewards can rupture relationships - If I link to or comment on your blog, might I be pushing your rank above mine, make you more popular, more award-worthy? Am I cutting my own throat if I help you make your blog better?

Actually, I think this is likely the opposite of what happens and is a common misconception. Bloggers who link more (and write interesting things) are more likely to get links as well. It engages in the conversation. As someone working on a couple of relatively high Page Rank sites, theoretically when I provide a link to someone it carries more weight (with Google). Should I restrict who I link to then? Should I require lots of links to me before I link back? No, that be a lose-lose situation in the long-run. If I don't link, then fewer other bloggers will link back to me. Period. End of story. There are a few well known blogs that never link out, but for the vast majority of us, linking to each other is the only way to go.

In this case, rankings are not directly related to nomination. I would say that total readership will likely be a determinant in who wins.

So, I must say this argument is bunk and helps perpetuate a common myth about linking.

Rewards ignore the reasons for a desired behavior - Is blogging about improving education, having fun, and debating the issues .... or winning fame and recognition?

Anyone who starts blogging to make money, achieve fame, gain recognition will quickly stop blogging when the see the dismal readership that everyone has at first. The only counter examples are bloggers who transition from email newsletters to blogs and point their email list to their blog to immediately gain readership. The rest of us slog through very low numbers for a very long time. People who stick with blogging do so because of the intrinsic value of blogging ...

So, yes, maybe by providing recognition we "ignore" the intrinsic value, but I'm not sure that this is all that significant an issue and by even having the conversation that Doug is fostering he somewhat is perpetuating another myth ... that blogging relates to recognition, reward as opposed to personal learning.

Rewards can discourage risk-taking - Might I be less likely to take a controversial or unpopular stance if it might mean losing readers? Might I avoid trying a different style of writing or type of post if it would cause people to drop a subscription?

Actually, it's true that as a writer of a blog, you sometimes censor yourself based on your readership. Or sometimes you get slapped because of what you've said. Periodically, I will post something and people will let me know that they don't agree, don't think I should post it, etc.

You then have to make a decision of whether it makes sense for you to blog about that the next time.

But, this has nothing to do with awards! And, again, the awards are so far removed from the day-to-day writing of any blogger that I would say this is total bunk. As a blogger, you have to decide what you will do with personal stuff, attacks, etc. You make those decisions independent of awards.

Rewards can actually discourage desired behaviors. - There must be something distasteful about blogging if it is only about rankings and awards

I'm pretty sure that Doug and I basically agree on the heart of the issue, I just wish the language he used around it was a bit different.

Again, no one is blogging to win that award. And while a few people might start blogging to make money or get readers (and soon after stop), I can't believe anyone would start blogging thinking, "I'd really like to work hard so I can win an Eddy."

Instead, I have to believe that Doug is more complaining that the awards may perpetuate these myths. So, if that's his point, then likely we agree, but maybe the title should be changed from "You Like Awards" to "Blogging Myths Perpetuated by Awards."

So awards and ranks probably won't bring about the end of the world as we know it. But let's not grant them any more importance than they deserve, either.

I'm really curious if other people think that something like the Eddie's are on the balance a negative. I don't even see it as close. Of course, I'm biased. But there's way too much time spent by individual bloggers for awards to be seen as truly being that important.

Doug - when you write a post - do you actually think - I wonder if this will help me get an Eddy?

Does anyone think that way?

Do You Like Awards?

Wednesday, 3 December 2008

Edublog Awards - Vote Now - And Some Commentary

I'm happy to say that thanks to several fellow bloggers, this blog - eLearning Technology - is one of the finalists for the 2008 Edublog Awards under the category Best elearning / corporate education blog.

You can click the badge below to see the other finalists and to vote on your favorites ... hopefully that's me ... :)



It was a bit surprising that I didn't even know a few of the fellow finalists. One of them has not posted since August? What is Britannica's blog doing there? Actually, Presentation Zen is a bit of a surprise too. Great blog. But not sure I get that as eLearning per se. If they win, there's something wrong with this. And there's a notable gap in that Articulate's Rapid eLearning Blog is not listed. Actually, the rest of the eLearning Learning blogs should have been in the mix as well.

Oh, and while you are at it, consider voting for ...
And in Lifetime achievement - you've got to be kidding that you are supposed to select between this list?
I can't possibly cast a vote on that one. Although isn't Michele far too young to be nominated? Deserving, but too young. :)

2008 2009

It's always interesting to look back at the past year - 2008, think about what has changed for me during the year, and think about what that means for the next year - 2009. My blog is really the hub of my thinking and activity, so by going back through posts for the 2008, it gives me a pretty good perspective on what's been happening inside my head during 2008.

To do my review, I first looked at what I was writing about and what people were reading on my blog in 2008.

Top 2008 Posts based on Read Counts:
  1. 100 eLearning Articles and White Papers
  2. Free - Web 2.0 for Learning Professionals
  3. Ten Predictions for eLearning 2008
  4. Test SCORM Courses with an LMS
  5. Request for Proposal (RFP) Samples
  6. Training Method Trends
  7. Corporate Learning Long Tail and Attention Crisis
  8. SCORM Test
  9. Web 2.0 Applications in Learning
  10. Learn Trends 2008
Top Posts of 2008 based on delicious Save Count (which I believe is a better indicator of quality):
  1. 100 eLearning Articles and White Papers (149)
  2. Ten Predictions for eLearning 2008 (39)
  3. Second Life Learning Videos (38)
  4. Personal Learning Tools and Technologies (38)
  5. Corporate Policies on Web 2.0 (37)
  6. Training Method Trends (27)
  7. Examples of eLearning 2.0 (26)
  8. Web 2.0 Applications in Learning (24)
  9. Free - Web 2.0 for Learning Professionals (20)
  10. Tools Used (18)
  11. Learning 2.0 Strategy (15)
  12. PWLE Not PLE - Knowledge Work Not Separate from Learning (15)
  13. Corporate Social Bookmarking Tools (14)
  14. Corporate Learning Long Tail and Attention Crisis (13)
  15. Test SCORM Courses with an LMS (13)
  16. 90-9-1 Rule aka 1% Rule in Collaborative Environments (13)
  17. Social Conference Tools - Expect Poor Results (13)
  18. Instruction eLearning 2.0 and Quality (11)
  19. Social Learning Objects - Flash Cards (9)
  20. Learn Trends 2008 (9)
  21. New Work and New Work Skills (8)
  22. Concept Worker (8)
  23. Online Conferences and In-Person Conferences (8)
  24. Searching for Expertise - LinkedIn Answers (8)
  25. eLearning Learning Launched (7)
  26. Learning Communities List (7)
  27. Forums vs. Social Networks (7)
  28. Blog Learning (7)
  29. Good Questions Identify eLearning 2.0 Opportunities (6)
  30. Real-Time Collaborative Editing (6)
  31. Web 2.0 Corporate Access (6)
  32. LinkedIn for Finding Expertise (6)
  33. Social Learning (6)
  34. Long Tail Learning - Size and Shape (6)
As a side note, I used this as an opportunity to update my Blog Guide. It's nice to go back and look at some of the past articles.

Okay, well having done that, there's quite a few interesting things that happened in 2008 that were somewhat "aha" moments for me...

Work Literacy

Having realized in 2007 that there's a very important Knowledge Worker Skill Gap
emerging, I felt that in 2008 I needed to find ways to help people and organizations upgrade skills like Leveraging Networks, Network Feedback, Finding Expertise, Using Social Media to Find Answers to Questions, Learning through Conversation and searching, scanning, etc.

June 1, 2008 was when Work Literacy Launched.

In my Ten Predictions for eLearning 2008, my last prediction was:
Prediction #10 => Knowledge Worker Skills - Just Beginning in 2008, Big in 2009

The discussion of knowledge work skills is going to be BIG ... We won't hear much this year, but in 2009, this will be something you'll hear in a big way.
The fact that this is one of the general sessions at ASTD TechKnowledge is interesting way to start 2009.

LinkedIn

I had a major "aha moment" about my LinkedIn Connection Approach.

Corollary - if you are reading this and are not linked to me on LinkedIn, I wonder if we are missing an opportunity.

I put up a couple of screencasts that show how to use LinkedIn for Finding Expertise and Searching for Expertise - LinkedIn Answers.

Twitter

I'm still not sure what my Twitter Status will be. I use it a little bit. Find somewhat random things. Is good for more general, quick hit questions. Was great at DevLearn. But still have doubts, such as those in Twitter Mass Follow - Nevermind.

Free Virtual Conference => Discussions

We held our second annual Learn Trends conference. And there was a fantastic course Web 2.0 for Learning Professionals. Both were big successes. Lots of really interesting conversations.

My guess is that in 2009 we are going to change the shape of the discussion to make it more frequent and narrow going forward. No reason to make these experiences be so compact.

This lines up with what I predicted in 2008 ...
2008 Prediction #9 => Niche Online Discussions
... I'm starting to think that the way to go is to have frequent, more targeted online, virtual discussions on particular topics. ... For example, I just had someone ask about using Facebook in a corporate context as part of on-boarding. I'll likely schedule a call with this person to discuss what they are trying to do. Why not have several people involved in the discussion? Why not record it? Is the barrier the lack of free access to the tools? The overhead of pulling it together? ...
Corollary - I (we) would like to get help to organize / moderate this. I likely can create very interesting conversations and can help advertise these. Can someone help with logistics?

eLearning 2.0

2008 Prediction #1 => eLearning 2.0 - Increasing Pressure
It's safe to predict that you'll be hearing more and more about eLearning 2.0 during 2008. While large scale adoption will be slow, specific solutions aimed at particular audience needs will be more common. There will be increasing pressure on each of us to understand eLearning 2.0 for ourselves in order to apply it within our organizations (eLearning 2.0 - An Immediate, Important Shift). This will increase adoption of Web 2.0 tools by learning professionals (More eLearning Bloggers). It will also cause us to look more closely at Personal Learning for Learning Professionals - Using Web 2.0 Tools to Make Reading & Research More Effective.
Nailed it. ;)

In some ways, 2008 was the year that eLearning 2.0 went mainstream and likely this will continue to grow in 2009. I think this has a lot to do with Corporate Learning Long Tail and Attention Crisis. Certainly in 2008, we saw lots of people are making tactical adoption - see Examples of eLearning 2.0. In Training Method Trends, we show that while still small, use of the tools is increasing very quickly. 2008 was also the year when many organizations started having Corporate Policies on Web 2.0. It was worthwhile to look at the question of: Scope of Learning Responsibility?

Real-Time Collaboration

For me, 2008 represented a pivotal year for real-time collaboration. I expect this to gather speed in 2009.

As I mentioned in Real-Time Collaborative Editing and in Collaboration Tools, I had a fantastic experience participating in group editing of a Mind Map of collaborative tools during a session at Learn Trends. You can see the result below.


This mind map started with just the first level nodes that represented the categories. He asked people to add to those and people started typing in all sorts of things. It was very interesting to see.

I've also been using a lot of Google Spreadsheets as a means of real-time collaborative editing. It's quite an experience to have a work group edit a project status document real-time.

To-Learn List

Catherine Lombardozzi introduced me to the idea of a To-Learn List. It's a list of things that you want to learn. It's been good to create a more formal list of what I want to research, blog about, use on projects, etc. This is going to be a great on-going practice. This end of year, I should create a few more longer term items to go on my To-Learn List.

Temporary Learning Communities

A new batch of Learning Communities emerged. But I'm also realizing that many learning communities form and go away - and that's okay.

eLearning Learning Launched

One of the things I didn't seem coming at all a entering 2008 was the need and opportunity around eLearning Learning. It basically takes what people in our world are already doing and turns it into a resource that adds value in terms of surfacing the best stuff. It's a bit like this post but rather than just being focused on my own blog, it uses more diverse input to form it across a broader conversation. I'm very excited with where this is going.

Mobile Learning and Games

Starting 2008, one of my more controversial predictions was around mobile learning -
2008 #5 => Mobile Learning - Continued Scattered Examples and Disappointment

This is going to be another somewhat disappointing year for mobile learning. While the iPhone and other mobile devices continue to proliferate and while the amount of web access via mobile devices will continue to grow rapidly (now approaching 20%), mobile learning solutions will continue to find adoption in scattered, specific examples. More podcasts and video casts for audiences with easy access, think students, remote sales forces, etc. Specialized tools for mobile professionals. But large adoption of mobile as THE learning platform still won't be there.
Again, see Training Method Trends, and it shows mobile learning as the biggest loser in 2008.



Feeling good about my predictive powers right now. Oh and this also vindicates:
2008 Prediction #8 => Serious Games - Seriously Sorry, Not for You

They will continue to get talked about A LOT. And people will continue to be interested and excited. Likely YOU will get to attend a session on them. But YOU won't get to build one, or buy one, or participate in one.
Simulations and games way down as well.


Other Predictions -
2008 Prediction #2 => Virtual Classroom Tools - Meeting Tool + Second Life Lite

A medium size Virtual Classroom / Meeting Tool will announce features in 2008 that are not 3D immersive, but that are more like Mii characters in a 2.5D world. This will allow more natural kinds of interactions in classroom settings, especially for things like breakout activities.
Did anyone see this come out? I'm still bullish on the concept, but maybe I'm a year or two early. Maybe 2009?

2008 Prediction #3 => Authoring Tools - Captivate and Articulate Will Dominate

It rhymes and it's an easy prediction that these two tools will dominate authoring. Interestingly, they both were originally considered rapid authoring tools but now are becoming THE authoring tools. Some lower-end, PPT + Audio tools will do well with none winning huge shares of the marketplace. Wiki + SCORM + Add-ins will become more common for easy authoring.
Okay, so Captivate and Articulate are doing very well. Recent Guild research still puts them at the top, but I left out Lectora for course authoring which is a great development and packaging tool that is very close to Articulate in terms of reported usage. And in the Rapid eLearning Tools space, I left out Camtasia which is great for screencasting.

Not sure that the emergence of Wiki Course Authoring really translated into adoption. And while Harbinger has provided some interesting tools that are essentially mash-ups for authoring, not sure I've seen much adoption.
2008 Prediction #4 => Less Authoring - More Web Pages

While we may want to use our authoring tools all the time, there's going to be more and more cases where clients (internal or external) are going to be just find with some web pages and maybe some embedded training snippets or an embedded fun Flash Quiz. Short, fast and to the point will be the standard. This will increase the discussion of the relevance of ISD / ADDIE (see also ADDIE Not Relevant?).
I don't have numbers to back this up, but I'm pretty sure that it's the case that we are creating more content on web pages outside of a course and less inside of courses. Expect that will continue in 2009.
2008 Prediction #6 => Metrics-Driven Performance and Learning Interventions

My article coming out in January will spark discussion around what is actually a quite common model. And because it ties directly to metrics that matter to the business, this will get significant attention during the year.
The article came out and there was no discussion. Of course, that just made me realize that I had not published the article in any usable form. Whoops. What an oversight.
2008 Prediction #7 => LMS => More of What You Don't Want

Large players will continue to move towards functionality in Talent Management - likely mostly features that you really don't care that much about. Luckily a few will also add in more community and wiki capabilities. Unfortunately, these will be even worse than Sharepoint, the solution you already hate. All of this will cause of to continue to ask Do You WANT an LMS? Does a Learner WANT an LMS?
Wow, I'm so positive in this prediction. Largely, I think it was pretty accurate. Kevin Oakes sounded the bell in Kevin Oakes on the Rise and Fall of the LMS as large LMS vendors began to move towards Talent Management. Mzinga is going a different direction focusing on collaboration and social media capabilities. Mzinga certainly is way better as a product that my dire prediction. I'm not sure I buy what some of the other LMS vendors are providing around social software.

Tuesday, 2 December 2008

Knowledge Work Types

Several people have asked for some clarification on my definition of Concept Work and Concept Workers. To help clarify this and to begin thinking through implications for Work Literacy Skills, I went back through a couple of different sources.

Thomas Davenport classifies Knowledge Work Types in Thinking for a Living: How to Get Better Performances And Results from Knowledge Workers using a variety of classifications. One was based on the complexity of the work. Work that requires greater interpretation/judgment vs. work that is relatively routine. He also classified these according to the level of dependence on others. Within that he then defined the following types of knowledge workers:
  • Transaction Worker - Routine, individual, ex. call center.
  • Integration Worker - Routine, collaborative, ex. systems development
  • Expert Worker - Interpretation/judgment, individual, ex. family physician
  • Collaboration Worker - Interpretation/judgment, collaborative, ex. investment banker
Concept workers work on things that are higher on the interpretation/judgment side. Developers and call center employees for the most part are not concept workers. However, they will shift into concept work for some kinds of problems. It's generally when new situations arise that are outside the norm. A new technology is encountered. A particularly hard customer situation. Etc. These require the worker to shift into a mode of judgment and interpretation.

When you look around many organizations, I believe you find a lot of workers spending greater portions of their days as concept workers. Think about the following areas:
  • Marketing
  • Sales
  • Product Design
  • Engineering
Yes, some portion of the work is routine, but most of the value provided is handling the non-routine. It's the marketing person who can figure out how to understand customer needs and position the product and reach the customer in changing media channels. It's the sales person trying to figure out an entry point, how to handle an objection, how to translate product features to a customer's needs. And the list goes on.

In the world of learning, it's determining how to handle particular performance needs, learning needs. Where do authoring tools, LMS fit? What about eLearning 2.0? There are no right answers, and a lot of interpretation and judgment required.

In Wikinomics: How Mass Collaboration Changes Everything, Don Tapscott discusses exactly the change towards concept work:
At the same time, the nature of work itself is changing. Work has become more cognitively complex, more team-based and collaborative, more dependent on social skills, more time pressured, more reliant on technological competence, more mobile, and less dependent on geography. Many employees are already given far more autonomy to decide how and where they want to work. A growing number of firms are decentralizing their decision-making function, communicating in a peer-to-peer fashion, and embracing new technologies that empower employees to communicate easily and openly with people inside and outside the firm.
I just saw that there was a Wikipedia article on the Conceptual Economy talking about Pink, Friedman and other perspectives on the move towards greater cognitive oriented work - more judgment and interpretation - more conceptual. Interestingly, the article did not refer to Concept Work or Concept Workers.

Hope this helps clarify.

Monday, 1 December 2008

How to Download YouTube Videos

I needed to figure out how to download YouTube videos for an upcoming conference presentation where I wasn't confident that I would be able to have a good enough connection to play the video.

I found that there was a very nice bookmarklet to Download as MP4 Files:
One way is to save the following link as a bookmarklet by dragging it to your Links bar (in Firefox, Safari) or right-clicking and adding it to your favorites (in Internet Explorer, Opera):




When you want to download a YouTube video, just click on the bookmarklet.
KeepVid offered both (save as FLV and save as MP4) and a nice bookmarklet as well. I've not tried it, but it appears to work for Google Video, MySpace video and more.

Both of these options give you a very nice MP4 file that works great for my presentation.

Other ways to download YouTube Videos and/or convert them...

To get it in Flash Video Format / FLV - you can use the little tool provided by TechCrunch.

Zamzar appears to offer a lot of options to convert from various sites to various formats. The free version had a limit of 100MB which unfortunately excluded the video I was doing 131MB.

Vixy allows conversion to other formats (AVI, WMV, Quicktime). But I've had more issues with getting it to work.

There are lots of other options out there. I just wanted to capture what worked for me.

Kids Search

It's surprising how much I learn by watching my kids (now 13, 11 and 8) go through school today. I've mentioned before the experience of the Ten Year Old Wikipedia Update and also my questioning of Cursive Writing. The most recent aha is the learning associated with kids search behavior.

My recent experience was my son's write-up of his science assignment around oobleck. I didn't know it at the time, but upon consulting the define: operator (based on my son's suggestion) in Google:
Oobleck is a popular name used to refer to a stiff mixture of corn starch and water (1 part water to 1.5-2 parts corn starch) often used as a ...
www.education.vic.gov.au/studentlearning/teachingresources/science/scicontinuum/sciglossarylz.htm
First learning for me was that my son has transitioned away from any use of a paper dictionary to using the define: operator. Various teachers have banned the use of this approach (along with banning any citation of Wikipedia). But, they've not banned citing qualified sources found through those sources. So, for my kids search has become the starting point for a lot and they know that define: and Wikipedia provide starting points. And, please don't try to convince them of the value of the various dictionaries that are within arms reach of the computer. After all, then they can't copy-and-paste both the definition and the citation.

Back to his write-up. As I tried to help him, one of the questions was basically why did oobleck turn into a solid under pressure. I really didn't know the answer. After some Google searching we found that it was caused by basically squeezing the water out leaving a solid.

Along the way, he also found this great video that he provide to his teacher showing people running on oobleck and that they sink if they stop. Since, their experiments were with small amounts, this was really cool to see.


Girls Generation - Korean